Shipping Protection
Shipping Protection
Protect your order against damage, loss, or theft during transport.
What does this cover?
What does this cover?
- Loss: If your package is lost in transit and tracking is not updated.
- Theft: If your package is marked as "delivered" but is stolen from your doorstep.
- Damage: If your item arrives visibly damaged from transit (e.g., torn, wet, or broken packaging).
Our Commitment: If your protected order has an issue, simply contact our Customer Care team. We will prioritize your claim and, upon approval, immediately dispatch a replacement item at no cost (if stock is available) or issue you a full refund.
We stand by our craft, which is why every order comes with a 30-day money-back guarantee.
For us, confidence in quality means peace of mind for you. If it’s not the right fit, return it within two weeks — no fuss, no questions, just timeless service.
Excellent
★ Trustpilot
OUR CURRENT SALE!
Olympus Madrid is running a special discount campaign right now — everything is 50% OFF, today only!
And because we know life can be unpredictable, every order comes with a 30-day money-back guarantee. Just send us an email and we’ll take care of you!